Tips Of Managing A Sales Team
Being a leader of a sales team means that you have to adopt different leadership style to effectively manage your team. It is important for a leader to take the appropriate measures to ensure that the sales team achieves their target.
Ensure that you have a good rapport with your team so that they can easily approach you in case of need. Sometimes, you will need to hold yourself and your team members accountable for your actions and statement.
If you are new to being a manager, you will often make mistakes. Admit that sometimes you make mistakes and let the team know that you acknowledge that. Avoid behaving like you have solutions to all problems, some members of the team will try to come up with problems so that they can see you solve them. If you want to have a bond of mutual respect with your team members, ensure that there is transparency between you and the members of the sales team.
Giving regular instructions to the team members is one mistake that managers of a sales team do especially if one was a sales person. Your aim of giving them directions would be to let them have the solution that you think is best in the situation you are in. However, giving directions to your team on regular basis will take away the initiative and the willingness and ability to look for unique solutions to problems. Rather, creating a sales team, you will be cloning yourself.
While making a multiple of copies of individuals who are like you might sound a great idea-after all, you have succeeded-it is a trap. Having a team whose members have different ideas on how to solve a problem would be better. There are various styles that can be used to effectively manage your team. Each of these styles has a have a place and time to use them.
One approach that you can use when faced with a problem is the consultative approach. Ask your team. You should not be the one to say what you do. See what their views about a situation, customer or account are. Ask your team how they want to solve the problem they are facing and how you can help them.
If the team members are not used to the kind of management you are using, the might fail to respond well at first. This will most likely happen if your predecessor was a directive manager. However, keep encouraging them to feel free and come up with solutions to challenges they are facing. Apart from knowing how they operate and think, they will also appreciate you for enabling them to develop skills for problem-solving.